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Errors Everywhere


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4 replies to this topic

#1 OFFLINE   Prof. Nikholas Harrington

Prof. Nikholas Harrington

    Ydalir Alumni; Animagus

  • Durmstrang Professor Emeritus
  • 719 posts
  • LocationMoscow, Russia
  • Wand Type:13 3/4 inches; laurel wood; unicorn hair
  • Blood Status:Half Blood
  • Relationship Status:Engaged

Posted 03 February 2017 - 02:52 PM

  • Description of issue/error:

So, I've had some trouble starting earlier today on both my phone and my laptop and on all four of my accounts ( Nikholas Harrington, Maximilian Denvers, August Ljungstrandt and Quentin Ashbury ). Basically, when I'm on anywhere on the site, I can't see the shoutbox at the top nor the sidebar or the switch account button and I am also unable to post status updates, although normal posts and PMs are working alright. I also can't click on any member names and when I can click on them, I get an error message for trying to access all profiles save the one for the account I'm currently on. The same error message also appears when I attempt to access the member list.

 

  • URL Link of where issue/error occurred:

Main site page + member list + all member profiles

  • Your Browser:

Safari

  • Screen shot of the error/issue:

Screenshot 1

Screenshot 2

Screenshot 3



#2 OFFLINE   Eliza Clarity

Eliza Clarity

    Official Ravenclaw Alumna; Culinary Artist

  • Artist
  • Others: Adult
  • 573 posts
  • LocationUK
  • Wand Type:Ash with Veela core 7'
  • Blood Status:Half Blood
  • Relationship Status:Single


Posted 03 February 2017 - 04:09 PM

I believe this is due to the board being set under some performance mode or something along the lines of that. I can't remember what the term is. It happens when the board is a bit slow and or not showing up at all as working. This is the mode that is currently it is. It might be a couple of days until the board is back to under it's regular mode. I would suggest to check out the HO FB group. Usually, they post updates on it and what's going on. I would direct you to it with the link, Link to it


Edited by Eliza Clarity, 03 February 2017 - 04:12 PM.

  • Prof. Nikholas Harrington likes this

#3 OFFLINE   Prof. Nikholas Harrington

Prof. Nikholas Harrington

    Ydalir Alumni; Animagus

  • Durmstrang Professor Emeritus
  • 719 posts
  • LocationMoscow, Russia
  • Wand Type:13 3/4 inches; laurel wood; unicorn hair
  • Blood Status:Half Blood
  • Relationship Status:Engaged

Posted 03 February 2017 - 04:37 PM

Thank you, you wonderful person. <3 I keep meaning to go join the group but I always forgot because I'm awfully forgetful. Thanks again! ^.^



#4 OFFLINE   Prof. Alaina Balthazar

Prof. Alaina Balthazar

    Hufflepuff Alumna; Nonverbal Magic; Hufflepuff Affiliate

  • Portrait
  • Others: Adult, Head Professor, Hogwarts Professors Emeriti, Hufflepuff Affiliate
  • 12449 posts
  • LocationHolyhead, United Kingdom
  • Wand Type:10 Inch | Alder | Unicorn Core | Slightly Springy
  • Blood Status:Half Blood
  • Relationship Status:Married








Posted 04 February 2017 - 12:02 PM

When the site is in performance mode, features like the chat, switch account, shoutbox, and more are disabled to give the site some room to sort itself out. We've had to keep it in performance mode this time around because C couldn't come on last night to take a look. As of right now, there is no set time when we'll be able to disable performance mode to let those other features work.


  • Anastasia Sainreal likes this

#5 OFFLINE   Amhlaidh Haugen

Amhlaidh Haugen

    Former HoH of Vanaheim, Freyja Alumni, Hogwarts Transfer

  • Adult
  • 3488 posts
  • LocationHaugesborg, Ljósálfaheim near Trondheim (Norway)
  • Wand Type:(Main wand) 15” Ebony Wand, Graphel Horn Core; (Second Wand) 15" Beech Wand, Graphel Horn Core
  • Blood Status:Pure Blood
  • Relationship Status:Married

Posted 05 February 2017 - 04:18 AM

Yes, we can't access the member database either. That explains why some features are not working right now.  *nods*

I hope it's soon in working order again, because the shoutbox come in handy for sidewide messages.


Edited by Prof. Amhlaidh Haugen, 05 February 2017 - 04:22 AM.





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