4 replies to this topic

[Sam Dougles]

Hey there,

 

So I was trying to send a message to two people, so I was using the field box where I would type a name into the "Other Recipient". So let us say there are two names - Mr X and Miss Y - ( I know but just go with it!)

 

So when I type Mr X in the main recipient box and Miss Y in the Other Recipient box - it would say Miss Y does not exist. So I tried to switch the positions of the name, I put Miss Y in the main recipient box and Mr X in the "Other Recipient" box - it would say Mr X does not exist.

 

But sending the message separately works perfectly fine.

[Prof. Alaina Balthazar]

This is an ongoing glitch that we've been experiencing for several months now. The governors are aware of the situation, though. Sending PMs the way you did - separately - is the best way to go. It can be a bit of a hassle, I know. Usually, switching Mr. Y to the first box helps send the message, though you sometimes do encounter the problem where several people you're trying to PM have the glitch.

[Prof. Louis Lapointebete]

do you know if one of the people with the glitch might be a prefect?

[Prof. Kelly Rhodes-Mrotek]

It happens with loads of people. I have trouble with students, adults, professors, prefects, shopkeepers... It's literally anyone random. Like Alaina said, it's been a thing for months, and the only way to get around it, is by PM-ing them separately. 

[Prof. Alaina Balthazar]

It could be anyone - a professor, a prefect, even a governor. It came out of nowhere, but there is at least the way to get around it.