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Inbox Issues

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8 replies to this topic

#1 OFFLINE   Maryse Lavoisier

Maryse Lavoisier

    7th Year

  • Beauxbatons Students
  • 209 posts
  • LocationNice, France
  • Wand Type:Cedar with Phoenix Feather core, 10 3/4 inches
  • Blood Status:Pure Blood
  • Relationship Status:Single

Posted 14 November 2016 - 10:26 PM


So, I'm having an issue with my inbox. It's telling me that I have 24 unread messages. However when I click on my unread messages, what I see is:




This one message that it will allow me to see, I cannot delete. No matter how many times I've tried to, it won't perform the action. When I attempt to open it, by clicking on the blue circle (since there's no message title for me to click on to open) it gives me the "Sorry we couldn't find that!" error message. (Error #10225).


I have a theory that the issue is with the message itself, and that upon that message's removal the other messages would appear, but since I cannot delete it, I cannot confirm this theory.


Additionally, when I click to read "My Conversations" where it says I have 27 messages, all I see is:




So it clearly is not only affecting my new messages, but also my old ones...



#2 OFFLINE   Eden Frost

Eden Frost

    Official Ravenclaw Alumna

  • Adult
  • 443 posts
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Posted 27 November 2016 - 07:09 PM

I have this issue too... 

#3 OFFLINE   Prof. Alaina Balthazar

Prof. Alaina Balthazar

    Hufflepuff Alumna; Nonverbal Magic; Hufflepuff Affiliate

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  • 12449 posts
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  • Wand Type:10 Inch | Alder | Unicorn Core | Slightly Springy
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  • Relationship Status:Married

Posted 27 November 2016 - 10:15 PM

Hm. Interesting problem that I haven't seen before. C will have to look into this.

#4 OFFLINE   Eden Frost

Eden Frost

    Official Ravenclaw Alumna

  • Adult
  • 443 posts
  • Blood Status:Half Blood
  • Relationship Status:Single

Posted 30 November 2016 - 10:13 AM

It's happened to a few of my characters if that helps at all? Thank you for having someone look into it. I can't accept any pms at all from anyone now :(

#5 OFFLINE   Valentine Corvino

Valentine Corvino

    Official Gryffindor Alumna

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Posted 17 December 2016 - 12:38 AM

I'm having the same issue, with more than one character but it's most troublesome with this character since it's got my inbox so full I can only have like one message in my inbox.

  • Eden Frost likes this

#6 Guest_Aubri DeLoy_*

Guest_Aubri DeLoy_*
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Posted 29 December 2016 - 10:23 PM

It's also an issue on this character account as well!

#7 OFFLINE   Gabriel DeLoy

Gabriel DeLoy

    UK Canon

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Posted 19 January 2017 - 03:21 PM




I have a similar issue. It says I have 47 unread messages while there is literally nothing in my inbox. I can also only receive 2 messages and I have to delete one as soon as I send in order to receive another. It's really frustrating xD 

#8 OFFLINE   Prof. Blake Balthazar

Prof. Blake Balthazar

    Ravenclaw Alumnus

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Posted 26 January 2017 - 02:43 PM

I have found in future if you read all the unread messages first before you delete them, this error shouldn't occur.

But its a bit late for everyone this has already happened to. 

#9 Guest_Aubri DeLoy_*

Guest_Aubri DeLoy_*
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Posted 26 April 2017 - 09:39 PM

Just an update, even after the PM reset, this issue is still relevant. It was not removed when the PM database was deleted before. :) 


Not sure if this helps give C any insight into the problems with the board or not. But I figured it was better to have it and not need it, than need this information and not have it.

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