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Inbox Messages Not Loading And All Conversations Are From "deleted Member""


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10 replies to this topic

#1 OFFLINE   Threnody Overton

Threnody Overton
  • Ravenclaw New 1st Year
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  • Wand Type:13 inches, Cedar, Nambi-Za Whisker, Slightly Yielding
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Posted 28 January 2016 - 11:44 AM

This started yesterday after some server issues. I am using Firefox.

 

This is a picture of my inbox with the "deleted member thing."

at4wser_zpstem242c9.png

 

This is a picture from inside one of my conversations. There are supposed to be 3 messages....

 

gnmki_zpsuznevkuf.png



#2 OFFLINE   Prof. Alaina Balthazar

Prof. Alaina Balthazar

    Hufflepuff Alumna; Nonverbal Magic; Hufflepuff Affiliate

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  • Others: Adult, Head Professor, Hogwarts Professors Emeriti, Hufflepuff Affiliate
  • 12449 posts
  • LocationHolyhead, United Kingdom
  • Wand Type:10 Inch | Alder | Unicorn Core | Slightly Springy
  • Blood Status:Half Blood
  • Relationship Status:Married








Posted 28 January 2016 - 12:38 PM

I've notified Prof. Clemenceau of the problem.



#3 OFFLINE   Moun Stark

Moun Stark
  • Ravenclaw 7th Year
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  • Wand Type:Hornbeam, dragonheart string, 9 and a half inches, quite flexible
  • Blood Status:Muggle Born
  • Relationship Status:Single








Posted 28 January 2016 - 01:00 PM

Oh, and we also can't send any PM by the way.
Here's the error message I get when I try.

 

There appears to be an error with the database.

If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again.

You can try to refresh the page by clicking here



#4 OFFLINE   Threnody Overton

Threnody Overton
  • Ravenclaw New 1st Year
  • 19 posts
  • Wand Type:13 inches, Cedar, Nambi-Za Whisker, Slightly Yielding
  • Blood Status:Muggle Born
  • Relationship Status:Single

Posted 29 January 2016 - 12:43 AM

Aaaaand.... now it is working... ??? I am not sure if it's something ya'll did or if it's just random, but yay!

 



#5 OFFLINE   Prof. Alaina Balthazar

Prof. Alaina Balthazar

    Hufflepuff Alumna; Nonverbal Magic; Hufflepuff Affiliate

  • Portrait
  • Others: Adult, Head Professor, Hogwarts Professors Emeriti, Hufflepuff Affiliate
  • 12449 posts
  • LocationHolyhead, United Kingdom
  • Wand Type:10 Inch | Alder | Unicorn Core | Slightly Springy
  • Blood Status:Half Blood
  • Relationship Status:Married








Posted 29 January 2016 - 11:43 AM

I'm not sure what happened, but the deleted member thing has gone away. I was also able to send a PM!



#6 OFFLINE   Moun Stark

Moun Stark
  • Ravenclaw 7th Year
  • 3422 posts
  • LocationOxford
  • Wand Type:Hornbeam, dragonheart string, 9 and a half inches, quite flexible
  • Blood Status:Muggle Born
  • Relationship Status:Single








Posted 17 March 2016 - 01:23 AM

Now I can't load my inbox at all. When I click on the envelope, it keeps loading, nothing more.



#7 OFFLINE   Prof. Leia Dalla Vecchia

Prof. Leia Dalla Vecchia
  • Hogwarts Professors Emeriti
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Posted 17 March 2016 - 04:36 AM

I'm experiencing the same issue as Moun.

#8 Guest_Alden Broadmoor_*

Guest_Alden Broadmoor_*
  • Guests

Posted 17 March 2016 - 06:19 PM

Now I can't load my inbox at all. When I click on the envelope, it keeps loading, nothing more.

 

 

I'm experiencing the same issue as Moun.

 

 

Can you try clicking on this link?: http://www.hswcw.com...odule=messaging

 

Or go to the top right of the forums, click on your account name near "Sign Out," and then click on "Personal Messenger" in the menu that drops down.

 

Do either of those work?



#9 OFFLINE   Moun Stark

Moun Stark
  • Ravenclaw 7th Year
  • 3422 posts
  • LocationOxford
  • Wand Type:Hornbeam, dragonheart string, 9 and a half inches, quite flexible
  • Blood Status:Muggle Born
  • Relationship Status:Single








Posted 18 March 2016 - 02:35 AM

Now it's back to normal for me, but I'll try those the next time it goes lazy again xD



#10 OFFLINE   Moun Stark

Moun Stark
  • Ravenclaw 7th Year
  • 3422 posts
  • LocationOxford
  • Wand Type:Hornbeam, dragonheart string, 9 and a half inches, quite flexible
  • Blood Status:Muggle Born
  • Relationship Status:Single








Posted 23 March 2016 - 12:44 AM

Same problem again. I tried both of your suggestions, and it doesn't work. An error message always appears:

 
There appears to be an error with the database.

If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again.

You can try to refresh the page by clicking here

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#11 OFFLINE   Prof. Heather Yim-Wonderwood

Prof. Heather Yim-Wonderwood
  • Hogwarts Professors Emeriti
  • 982 posts
  • LocationU.S.A.
  • Wand Type:7 ¼ inch cedar, phoenix feather solid
  • Blood Status:Pure Blood
  • Relationship Status:In a Relationship








Posted 23 March 2016 - 12:34 PM

hi Moun the inboxes are down right now for everyone just be patient I am sure someone has notified Prof. Clemenceau and that he is doing the best he can to correct this matter






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