Jump to content

Toggle %s Hello Guest

Greetings & Salutations New Member!

On behalf of the entire Hogwarts Online Community, I would like to warmly welcome you to our forum. To become a member, click here. Follow the instructions there in the Admissions Office to complete the registration process. Do not use the green "Create Account" button.

If you have any questions throughout the registration process, please feel free to contact me via email at cclemenceau@hswcw.com.

Posted Image
Founder of Hogwarts Online
Welcome Guest Messages 6.0.0 © 2023 VirteQ


"user Does Not Exist"

  • This topic is locked This topic is locked
4 replies to this topic

#1 OFFLINE   Connor Lexington

Connor Lexington

    Dark Wizard

  • Adult
  • 35 posts
  • LocationOslo, Norway
  • Blood Status:Pure Blood
  • Relationship Status:Widowed

Posted 05 July 2014 - 10:28 PM

Description of issue/error: When ever I try to add a User to the Chat or when I am starting a new chat. It always says that the user does not exist
URL Link of where issue/error occurred: Messenger
Your Browser: Google Chrome 
Screen shot of the error/issue: http://i.imgur.com/i6tijVf.png

#2 OFFLINE   Amhlaidh Haugen

Amhlaidh Haugen

    Former HoH of Vanaheim, Freyja Alumni, Hogwarts Transfer

  • Adult
  • 3601 posts
  • LocationHaugesborg, Ljósálfaheim near Trondheim (Norway)
  • Wand Type:(Main wand) 15” Ebony Wand, Graphel Horn Core; (Second Wand) 15" Beech Wand, Graphel Horn Core
  • Blood Status:Pure Blood
  • Relationship Status:Married

Posted 06 July 2014 - 11:44 AM

Yes, that's a problem I run also in and I use IE, Firefox and Opera. What I was advised, was to PM them separately. It's the only way. You can send them a lone PM, that always works. It's a bug in the system. And the admins are aware of it. The person does exist, but is not recognised with sending a PM to multiple persons.


I am sorry for the inconvenience. 

Edited by Amhlaidh Thorvind Haugen, 06 July 2014 - 11:45 AM.

  • Draco Malfoy likes this

#3 OFFLINE   Healer Cornflower Brown

Healer Cornflower Brown
  • Hogwarts Staff
  • 2603 posts
  • Wand Type:13 in Elder, dragon
  • Blood Status:Muggle Born
  • Relationship Status:Single

Posted 06 July 2014 - 12:05 PM

it's a glitch from I believe one of the hackers who came in here

#4 OFFLINE   Prof. Stella Giordano

Prof. Stella Giordano
  • Portrait
  • 1326 posts
  • LocationSomewhere over the rainbow...
  • Blood Status:Pure Blood
  • Relationship Status:Married

Posted 06 July 2014 - 04:14 PM

It's not a glitch from a hack but yes, it is a persistent system glitch that, regrettably was put on the back burner while the office was re-coded, permission masks fixed, etc. Basically, we are all painfully aware of the problem, but just unsure of how to fix it. Like Amhlaidh said, the best way to get around it is to either A) put the person who is the source of your error as the primary recipient in your group message or B) if there's more than one person causing the error, then send it to them separately. We will definitely let everyone know when we've (finally) figured out how to fix this issue, though!

  • David Lexington, Prof. Alaina Balthazar and Draco Malfoy like this

#5 OFFLINE   David Lexington

David Lexington

    Freyja Alumni

  • Inactive Member
  • 1198 posts
  • LocationAngelholm, Sweden
  • Wand Type:8in Whippy Rosewood & Hippogriff Feather Core
  • Nickname(s):Dave, Andrew, Drew
  • Blood Status:Pure Blood
  • Relationship Status:In a Relationship

Posted 06 July 2014 - 07:50 PM

Thank you both <3 I'll try that!!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users