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Recaptcha Doesn't Work Anymore


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2 replies to this topic

#1 OFFLINE   Tom Desjardins

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Posted 19 June 2018 - 07:21 AM

Hello:

I've been trapped in an unfortunate loop lately. It all started with me forgetting my password (bad writer). Unable to sign in anymore, I've tried to get a new password by clicking on "I've forgotten my password". To get a new one though, I had to enter a captcha... that didn't exist. The website used to create the captchas (reCAPTCHA) looks dead: it doesn't give you any captcha to copy, and nothing works anymore. I've tried both visual captchas and the audio ones... nope.

No worry, I told myself: I'll post something as a guest and ask for help in the Q&A thread. But when I had typed my post explaining the issue, guess what popped up on my screen... yes: that captcha thing again !

So, to sum things up: if you lose your password, you're [Censored By The Groundskeeper]. Whatever you'll try to do, you'll be asked a captcha that won't show, and you'll be stuck in the web's no-man's-land, shouting at your own echoe in despair.

in my case, I miraculously ended up recalling my password, but I guess many other players could as well be facing the same problem right now, so I thought I'd put this here...



#2 OFFLINE   Prof. Heidi Haven

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Posted 19 June 2018 - 08:23 AM

This is a known site issue at the moment that Chauncey is trying to resolve. Until things are fixed and running normally again, affected parties can seek the aid of a Governor by either PMing them here or messaging them on Facebook. HO has an official Facebook group here.

#3 OFFLINE   Prof. Alaina Balthazar

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Posted 19 June 2018 - 05:12 PM

Password changes need to be done by admins at this time. Luckily, you've remembered yours, but getting in touch with a governor is always your best bet.






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